Seeing failed transfers in dashboard


(Tyler Adams) #1

I’vbe been testing customers with funding source names beginning with R01-late. I then post to sandbox simulations twice. I receive an email which said I have a failed dwolla transfer. I click on it and I don’t see any failed transfers for the linked account.

Example: https://dashboard-sandbox.dwolla.com/customers/159510aa-2ec1-44e7-8942-80455710f903/transactions

Is this expected? If not, how do I see failed transactions in the dashboard? Thank you.


(Cory Anderson) #2

Hey @tyler.adams the dashboard will show failed transactions for R01-late transfers.

You may want to refresh your dashboard or click the process bank transfers button again at the top of the screen.

If you are still having troubles with the Dashboard, feel free to reach out!