Transactions response log

[hectornuestro (Hector Alexis Davila)]

Dear Hector,
We checked Dwolla’s response in logs and saw the following:

2024-03-25 01:00:22,645 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker dwolla response: failure check https://api.dwolla.com/transfers/*f9efd54a-50e8-ee11-ac7e-0a27ad48efdb/failure returned => NotFound*

2024-03-25 01:00:08,304 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker dwolla response: failure check https://api.dwolla.com/transfers/*f1efd54a-50e8-ee11-ac7e-0a27ad48efdb/failure returned => NotFound*

Screenshot 2024-04-02 at 10.13.53.png

This means that they did not find these two transactions in the “canceled” list.

Please contact Dwolla support about this, asking why they are sending us this response.

Thank you in advance.

[shreya (Shreya | Developer Advocate @ Dwolla)]

Hi @hectornuestro,

@hectornuestro

2024-03-25 01:00:22,645 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker dwolla response: failure check https://api.dwolla.com/transfers/*f9efd54a-50e8-ee11-ac7e-0a27ad48efdb/failure returned => NotFound*

For this transaction, there is no Failure reason because the transaction is in a processed status.

@hectornuestro

2024-03-25 01:00:08,304 DEBUG #(null) El.Integrations.PaymentService.Dwolla.Service.DwollaBroker dwolla response: failure check https://api.dwolla.com/transfers/*f1efd54a-50e8-ee11-ac7e-0a27ad48efdb/failure returned => NotFound*

As for this transaction, it is in a failed status. I am seeing in our API logs that the recent calls to fetch the failure reason are all successful. The ones that failed with a NotFound error were made before the transfer was marked as failed on 3/25/2024 4:57:31 PM CT.

Hope this helps clarify things! Let us know if you have any questions!