UnexpectedPage IAV Error- navigated to an unexpected page and was cancelled


(Gbonjubola Amuda) #1

Please assist, I am unable to complete IAV validation, I keep getting the error below

UnexpectedPage IAV navigated to an unexpected page and was cancelled.


(Spencer Hunter) #2

Hi @Gbonjubola_amuda, We’re working on a fix for this particular issue! This is related to the recent changes regarding business Verified Customers needing to add and certify beneficial owners.


IAV flow throwing error
(Spencer Hunter) #3

This has been fixed. When proceeding through the IAV flow for a business Verified Customer you’ll need to make sure you’ve certified any beneficial owners that have been attached to a Customer.