Hi @Preeti_gupta , Dwolla is an API-first payments company that enables businesses to build custom experiences via our white labeled API. The interaction between your end-users as it relates to their user account should occur within your UI. Details relating to your end-user’s accounts should be done via your web or mobile application by the end-user themselves, and the exchange of that data should occur between your application and Dwolla by calling off to our APIs. This is the primary reason why the Dwolla dashboard contains limited capabilities when it comes to manipulating data on an end user account.
For business Verified Customers, full Customer account details can only be updated when the account has a status of retry. When the business Verified Customer has a status of verified, limited details can be updated via the API, as referenced in this post.