can a verified customer be in retry/document status after updating its address?
Hi @ajay.netset , In this scenario are you assuming that the Verified Customer has a
verified status prior to updated their address/contact information?
Yes @spencer, I am updating the contact/address information of a verified customer.
Hi @ajay.netset – Once a Customer’s identity has been verified, updating the address won’t trigger the
document flow. Dwolla will have to manually place them into those statuses upon request.
Including the address, you can always update these information of a
Personal Verified Customer at any time in the future,
In addition to the above, a
Business Verified Customer can also update these fields,